FREQUENTLY ASKED QUESTIONS

PRODUCT CARE

How should I clean my BREIL watch?
To maintain your BREIL watch, gently wipe it with a soft, dry cloth. Avoid exposing it to water, chemicals, or extreme temperatures to preserve its finish.

Can I wear my BREIL watch while swimming?
Some BREIL watches are water-resistant. Check the product specifications for details. However, we recommend avoiding prolonged exposure to water to ensure longevity.

ORDER INFORMATION

How can I track my order?
Once your order is shipped, you will receive a confirmation email with tracking details. You can follow your delivery directly through the courier’s website.

What is your return policy?
If you are not satisfied with your purchase, you may return it within 30 days of receipt, provided the item is unused and in its original packaging.

WARRANTY

Does my BREIL watch come with a warranty?
Yes, all BREIL watches include a limited warranty covering manufacturing defects. Refer to your warranty card for terms and conditions.

How do I claim warranty service?
For warranty claims, please contact our customer service team. Proof of purchase will be required.

GENERAL

Where can I find BREIL products?
BREIL watches are available at authorized retailers worldwide. Explore our collections online for the latest designs.

How do I adjust the bracelet of my watch?
For bracelet adjustments, we recommend visiting a professional jeweler or watch specialist to ensure proper sizing without damage.